In 1984, Doug Shoffner and his partner, John Hall, along with two employees, opened the door to their plumbing supply warehouse on Webb Avenue, Burlington. Doug said "We treat everyone the way we want to be treated: Fair, above-board and ethical. That's the back bone of this business." Two short years later, in the summer of 1986, Shoffner bought out his partner and by 1991 the company had outgrown its Webb Avenue warehouse and were moving to the present South Mebane Street location.