Since 1996, Customer Service Isn't a Department, It's Our Core. Here are the ten values that guide our organization: Copyright 2007 Liz West(calliope on Flickr) - Creative Commons 2.0 Attribution Source: Flickr Treat our customers and each other to unexpected Over-Achievement Always be thinking, “How could this be better?” Be Fun and not take ourselves too seriously Ask “What If”...and consider every imaginable Idea and Solution Tirelessly Learn and Improve Self Be Quick to tell the Truth and Eager to offer Solutions Work together toward the same goal, with a Positive Attitude Use our Resources to be more Efficient Love what you do, and Do it Well Seek to Understand Before being Understood